This course provides an introduction to the concepts of business intelligence (BI) as components and functionality of information systems. It explores how business problems can be solved effectively by using operational data to create data warehouses, and then applying data mining tools and analytics to gain new insights into organizational operations. Detailed discussion of the analysis, design and implementation of systems for BI, including: the differences between types of reporting and analytics, enterprise data warehousing, data management systems, decision support systems, knowledge management systems, big data and data/text mining. Case studies are used to explore the use of application software, web tools, success and limitations of BI as well as technical and social issues 



Upon successful completion of this course, students will be able to:

  • Articulate modern concepts, theories, and research in the field of Business Intelligence (BI).
  • Apply BI enabling technologies in organizational settings.
  • Articulate modern BI practices, including knowledge integration, sourcing and managing BI solutions.
  • Discuss the social and ethical issues related to the use of Business Intelligence technologies in organizations.
  • Articulate the crucial role that Business Intelligence plays in careers as well as in business and society in the 21st century.